Read what our customers say about the quality of our services:
April 2007 ~
Annie, Mike and Kyle Schoenwalder, Green Bay, WI - On difficult spot removal
"We can't thank you enough for responding to our stain emergency so quickly! We really thought we'd have to replace our living room carpet after our son's ball exploded and covered our carpet in blue dye! Steve was here within 20 minutes and now our carpet looks brand new again - you're amazing!"
Diane Zegers, Green Bay, WI - On Carpet Cleaning
"I was very pleased with the way the carpet turned out. I have used Jensen's (formerly Rainbow) for years and they have always been great. You guys are the only ones I would use."
March 2007 ~
Elizabeth Kust, Pulaski School Teacher, Green Bay, WI - On pet damage restoration and carpeting installation
"I am writing to thank you for the exceptional level of service you and the rest of the staff at Jensesn’s have provided.Without your speedy response to a tough situation, my husband and I would have been in a real bind.
Unbeknownst to us, the tenants at out rental property had three dogs and two cats which resulted in an awful smell coming from the carpets, even after they had been cleaned.We had a very short amount of time to get the problem taken care of before the next tenant moved in.When I called, you guys jumbled your schedule around in order to accommodate us and even worked late into the evening to get the job done.You did everything that you could to save our carpeting and when it became clear that that was not going to be an option you swiftly replaced the carpet at a reasonable rate and in a timely manner.
EVERY member of your staff is courteous, knowledgeable, and helpful.You also worked quickly in order to accommodate our tight schedule.I want to thank you for all of your hard work.I will not hesitate to recommend your company to everyone I know, and you can be sure that we will be working with you in the future.
Thank you for showing me that there are still company’s out there where the customer comes first!"
January 2007 ~
Mary Jo & Vic Van Gemert, De Pere, WI - On cleaning and restoration work:
"Vic and I deeply appreciate all of the extra time and effort that Jensen's continues to give us. You have come back numerous times to rescue us from our "magic carpet" and the re-appearing stains. We are so thankful that we have a company like yours to rely on and that you have continued, as Bonnie and Frank did, in going above and beyond in carpet care, repair, and cleaning.
P.S. The spot where you cut ut a burn mark and replaced a small square of carpet is still not noticeable. The work was done about 4 years ago."
March 2006 ~
Jim Bishop, Catholic Diocese, Green Bay, WI - On cleaning and restoration work:
"They are always dependable and courteous to all employees and my rental property. They respond very quickly to any emergency I have. I would recommend this company to anyone looking for professional work at a good price."
Tony Hoes, A.D.I. Development, De Pere, WI - On restoration and installation work:
"I appreciate the great job your team did on the carpet restoration project last month, especially considering the tight project deadline! Every time I have used Jensen's for restoration work I have experienced such professional and thorough customer service. I will recommend your company with confidence to my associates. Keep up the good work."
Dennis Klarkowski, CPM, Sterling Properties of N.E. WI., Inc. - On cleaning, installation, restoration and emergency services:
"Joel Jensen (Jensens Carpet Care and Restoration) has been our first contact for 10+ years in all of our carpet needs. We've depended on them to handle any type of concern that arises - and they do, whatever day or time - they are always prompt and dedicated to providing exceptional service.
He, and his staff, are professional and treat our residents with respect and a smile.
They are extremely knowledgeable in all areas of carpet cleaning, carpet installation, and apartment restoration. Being in the multi-family industry, we've had our share of carpet issues: we have yet to "stump" them!
Being a small company, it's imperative to us to have vendors that we can rely on and trust for quality service. Jensens Carpet Care and Restoration has set the standard of which we would like all our vendors to achieve."
Barb Doherty, Green Bay, WI - On residential cleaning:
"The guy who comes to our house, Steve, is the best! He's been coming about twice a year for 10 years now to clean our carpets and furniture. He's polite and friendly. If there are any spots, he always gets them out!"
Carol Schumacher and Mike Jandrin, De Pere, WI - On rental property restoration, carpet cleaning and emergency water extraction services:
"I just wanted to thank you for all your recent help. You did great work on our duplex replacing the carpet, vinyl, and gave us a very reasonable price. Thank you also for the timeliness that you have taken care of our water problem we had at our home. It sure was nice to know I have a trusted friend that will show up within hours in the time of crisis. You and your employees have treated us like gold. What a refreshing change compared to the service that a lot of businesses offer these days. You've also done an exceptional job cleaning our carpet. I can't imagine dealing with anyone else when it comes to that."